Last Updated: 16 Sep 2023
**Introduction**
Welcome to Argo Anchor! At Argo Anchor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, [https://argoanchor.com](https://argoanchor.com) (the “Website”), or engage with our shipping services. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information. By accessing or using our Website or services, you consent to the terms of this Privacy Policy.
**Information We Collect**
1. **Personal Information:** We may collect personal information from you when you interact with our Website or our shipping services. This information may include your name, email address, postal address, phone number, and any other information you provide to us.
2. **Shipping Information:** To provide our shipping services, we may collect shipping-related information such as sender and recipient names, addresses, package details, and tracking information.
3. **Payment Information:** When you make payments on our Website, we collect payment information, including credit card details or other payment methods.
4. **Communication Data:** We may collect data from your communications with us, including emails, chat messages, and other interactions with our customer support team.
5. **Usage Information:** We may collect information about how you use our Website and services, including your IP address, device information, browser type, and browsing patterns.
6. **Cookies and Tracking Technologies:** We use cookies and similar tracking technologies to enhance your user experience and collect data about your interactions with our Website.
**How We Use Your Information**
We use the information we collect for the following purposes:
1. **Providing Services:** To provide and maintain our shipping services, including package tracking and delivery.
2. **Communication:** To communicate with you regarding your shipments, inquiries, or service updates.
3. **Customer Support:** To provide customer support and address any issues you may encounter.
4. **Marketing:** To send you promotional materials, updates, and newsletters that may be of interest to you (you can opt out of these communications at any time).
5. **Analytics:** To analyze how our Website and services are used and to improve our offerings.
6. **Compliance:** To comply with legal obligations and protect our rights and interests.
**Data Sharing**
We may share your personal information with:
1. **Service Providers:** Third-party service providers who assist us in operating our Website and providing our shipping services.
2. **Legal Compliance:** To comply with legal obligations, such as responding to legal requests or court orders.
3. **Business Transfers:** In connection with the sale, merger, or transfer of all or a portion of our business.
**Security**
We take reasonable measures to protect your personal information. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your data, but we do our best to protect it.
**Your Choices**
You have choices regarding your personal information:
1. **Access and Update:** You can access and update your personal information by logging into your account on our Website.
2. **Marketing Preferences:** You can opt out of marketing communications by following the instructions in our emails or contacting us directly.
**Children’s Privacy**
Our Website and services are not intended for children under 16 years of age. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child, please contact us to have it removed.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date at the top of this policy will be updated.
**Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Argo Anchor
info@argoanchor.ae
+97142285457
Thank you for choosing Argo Anchor for your shipping needs. Your privacy is important to us, and we are committed to protecting your personal information.